Privacy Policy

Town of Cochrane Privacy Statement

The Town of Cochrane (the Town) is committed to providing a website that respects your privacy. This statement summarizes the privacy policy and practices on The Town website and all associated systems, processes, and applications under the direct control of The Town. The Town of Cochrane is subject to Alberta’s Freedom of Information and Protection of Privacy Act. http://www.servicealberta.ca/foip/

What this policy covers

Personal information may include, but is not limited to, your name, email address, age, gender, address, telephone number and other Personally Identifiable Information (PII). The Town does not automatically gather any personal information from you. This information is only obtained if you supply it voluntarily through contacting The Town via email or online forms or by setting up a user account.

Any personal information that we ask you to provide via our website is collected in compliance with section 33(c) of the Alberta Freedom of Information and Protection of Privacy (FOIP) Act.

Freedom of Information and Protection of Privacy (FOIP) | Alberta.ca

 We collect only what is necessary for the operation of the website and the provision of requested materials to you. The information is used only for the purpose it was collected or for a consistent purpose. We keep the information for the length of time necessary to fulfill the purpose for which it was collected and within the parameters set in The Town’s Retention Schedule.

The software platform this website runs on and associated technology operations are provided by Bang the Table Pty Ltd. Click this link for the Privacy Policy governing their service.

What personal information we collect

Profile Information

The Town collects information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.

Please note that you can browse any publicly accessible sections of this website completely anonymously without signing up.

Engagement Information

The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.

Usage Information

When you visit letstalkcochrane.ca, the web server automatically collects a limited amount of standard information essential to the operation and evaluation of the website. This information includes:

• the pages you visit
• the date and time of your page request
• the Internet Protocol (IP) address your computer is using to receive information (we make no attempt to link these addresses with the identity of individuals visiting our site)
• the type and version of your browser
• the name and size of the file you requested

Some of this information (e.g., browser type) does not identify who you are and is not used to identify individuals who come to the website. Other information, such as your Internet Protocol address or IP address, may identify you depending, in large part, on the naming standards followed by your Internet Service Provider. You may wish to ask them about their policies and practices in this regard.

We collect information about your usage of the site, such as pages visited, documents downloaded, etc.

How we use the information we collect

The Town collects this information in order to:

• analyse and interpret it to help meet our objectives and obligations;
• communicate information to you about engagement opportunities, events and other initiatives; and
• respond to enquiries and otherwise engage with stakeholders.

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the content and the privacy practices of other websites and encourage you to examine each site’s privacy policy and make your own decisions regarding the accuracy, reliability and correctness of material and information found.

Security

While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.

Requesting access or correcting your personal information

Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:

• to access your personal data and to rectify any inaccuracies within that personal data;
• to request for the erasure of your personal data residing with us;
• to request your personal data in portable, machine-readable format; and
• to withdraw your consent to our processing of their personal data.

If you wish to contact us with a request relating to personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.

In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

Changes to this Privacy Policy

We reserve the right to change or modify this Privacy Policy at any time without notice to the users of our site, except that we will post the changed or modified Privacy Policy on our site as soon as practicable as such changes or modifications are implemented.

Contact Us

For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us on webmaster@cochrane.ca.

Please contact The Town of Cochrane’s FOIP Coordinator at FOIP@Cochrane.ca regarding access to information or privacy issues under FOIP, and for assistance in updating, deleting, or adding your personal information to The Town of Cochrane’s databases.